
i have been without my computer for 5 days. you may or may not remember that this happened to me last year...around the same time! my mac was having the same issues last week where it would power off for no reason...and then not turn back on. unfortunately, it's out of warranty. so when i took my computer into the "shop", they told me i needed to call apple and beg them to fix this issue. it is a manufacturer defect in certain iMac models...to replace the logic board was going to cost me $800. so i put on my fighting gloves and called apple. i thought surely i was going to have to talk in my firm, mean voice to get what i wanted. to my surprise, they graciously said they would fix it for me (and i didn't have to get mean!). the lady even gave me her direct number in case i continue to have this problem in the future.
so i'm writing all this (and i know that NONE of you really care) to give props to Apple. I have always been a fan and was a little concerned that this little episode was going to weaken my loyalties. i'm happy to say that i was thrilled with their customer service and so thankful not to have to dish out lots of money.













































